Warranty & Repairs

Warranty & Repairs

Watches

WARRANTY INFORMATION

Your Relic watch is warranted for a period of two (2) years from the original date of purchase under the terms and conditions of the warranty. The warranty covers materials and manufacturing defects. A copy of the receipt or dealer stamp in the warranty booklet is required for proof of purchase. The warranty covers the watch movement, hands and dial only. The covered components will be repaired or the watch replaced free of component and labor charged if it proves to be defective in material or workmanship under normal use.

In case of replacement, we cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided.

This warranty does not cover:

This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized sales or service agents, unauthorized service or other factors not due to defects in materials and workmanship. This warranty is void if the serial number or product date codes or other tracking marks have been removed, altered or obliterated.

The above reflects a summary of the terms of the manufacturer's warranty. For the full text of the warranty please click here.

WATCH REPAIRS (US ONLY):

Should your timepiece require service, click here.

WATCH REPAIRS (CANADA ONLY):

Should your timepiece require service, click here.

WATCH REPAIRS (FRANCE ONLY):

Should your timepiece require service, click here.

WATCH REPAIRS (GERMANY ONLY):

Should your timepiece require service, click here.

WATCH REPAIRS (UK ONLY):

Should your timepiece require service, click here.

International Repairs

ARGENTINA Joyeria Di Maio
Attn: Julieta
Pierina Dealessi 548 Loc 6
Madero Center
Buenos Aires
Argentina
C. P (1107)
T: 11 5218-3729
E: julieta@demaiojoyeria.com.ar
AUSTRALIA Metro Service Centre
P.O. Box 6277
Frenchs Forest 2086
Australia
T: 02 8977 8086
T: 1800 818 853 (toll free)
F: 02 9939 0526
E: customercare.au@fossil.com
CANADA FG Services - Repairs
C/O NFI
25 Cottrelle Boulevard, Unit 3
Brampton, Ontario, L6S0C3, Canada
T: 1-800-699-0556
E: info.ca@fgservices.com
CYPRUS Stop & Watch Ltd.
Metochiou 49E
1101 Nicosia
T: +35722772123
GRAND INDONESIA Watch Care Centre
Jl. MH. Thamrin No 1,
East Mall, Level 5 #GD2 - 16,17
Jakarta 10310
Indonesia
T: (62 21) 2358 1344
WA: 0812 191 191 52
E: watchcare@time.co.id
HONG KONG 17/F, CDW Building
388 Castle Peak Road
Tsuen Wan, New Territories
Hong Kong
T: (852) 2437 8566
E: FossilAsia-AfterSales@fossil.com
INDIA Fossil India Pvt. Ltd.
621, 12th Main
HAL II Stage, Indiranagar
Bangalore 560 008
India
T: +18604253747
F: +91 80 2521 6399
E: service.in@fossil.com
IRELAND Transalliance TS
FAST (Fossil After Sales Team)
Suite 8-9
Faraday Court - Centrum 100
Burton Upon Trent
DE14 2WX Staffordshire
T: +44 03444 123 277
F: 4 403 444 123 281
E: ukenquiries@fossil.com
JAPAN Fossil Japan Repair Center
Yasuda A building 2F, 3-9
Moriya-cho Kanagawa-ku
Yokohama, 221-0022
Japan
T: 81-3-5992-4611
F: 81-45-450-6243
E: shop.jp@fossil.com
MACAU 17/F, CDW Building
388 Castle Peak Road
Tsuen Wan, New Territories
Hong Kong
T: (852) 2437 8566
E: FossilAsia-AfterSales@fossil.com
MEXICO Metro Service Center México
Carretera Monterrey - Saltillo 1249 - A
Col. Pio XII
Santa Catarina, N.L. Mexico C.P. 66362
T: 01 800 236 7745
E: reparaciones@fossil.com.mx
E: servicio@fossil.com.mx
UNITED KINGDOM Transalliance TS
FAST (Fossil After Sales Team)
Suite 8-9
Faraday Court - Centrum 100
Burton Upon Trent
DE14 2WX Staffordshire
T: +44 03444 123 277
F: 4 403 444 123 281
E: ukenquiries@fossil.com
UNITED STATES OF AMERICA FG Services - Repairs
10615 Sanden Drive
Dallas, Texas 75238-1720
T: 800-842-8621
E: info@fgservices.com