Shipping Policy
Relicbrand.com ships Monday through Friday excluding holidays. All shipping dates are pending credit card verification and in-stock merchandise.
STANDARD SHIPPING COSTS
| PRE-TAX TOTAL | STANDARD | EXPRESS |
|---|---|---|
| $0 - $25 | $5.95 | $15.95 |
| $25.01 - $50.00 | $6.95 | $21.95 |
| $50.01 - $75.00 | $8.95 | $25.95 |
| $75.01 - $90.00 | Free | $28.95 |
| $90.01 - $99.99 | Free | $30.95 |
| $100.00 - $120.00 | Free | $30.95 |
| $120.01 - $150.00 | Free | $34.95 |
| $150.01 - $200.00 | Free | $39.95 |
| $200.01 - $300.00 | Free | $49.95 |
| $300.01 + | Free | $59.95 |
GIFT CARD SHIPPING COSTS
| PRODUCT | STANDARD | EXPRESS |
|---|---|---|
| Gift Cards | $5.95 | $15.95 |
SHIPPING TIMES AND AVAILABILITY
| STANDARD | EXPRESS |
|---|---|
| Arrives in 3-5 business days | Arrives in 2 business days |
| Standard delivery is available for orders with delivery addresses within the United States and territories, APO/FPO, PO Boxes and Rural Routes. | Express delivery is only available for orders with delivery addresses within the United States (excluding PO Boxes and Rural Routes). |
We may need to divide your order into two or more shipments. You will receive a separate shipping confirmation email for each shipment we send to you. Your shipping charges will not be affected by the number of shipments we divide your order into.
Contact Customer Care
1-888-95R-ELIC
Contact us
Hours: 7am - 9pm CST, Mon-Fri
9:30am - 6pm CST, Sat
Your satisfaction is 100% guaranteed. All items in your order can be returned to Relic 90 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.
TO ORDER BY PHONE
1-888-95R-ELIC
(1.888.957.3542)
TO CONTACT US BY MAIL
Customer Care Department
c/o Relic
901 S. Central Expressway
Richardson, TX 75080
FOR WARRANTY AND REPAIR RELATED INQUIRIES
1-800-842-8621
Hours: 7am - 9pm CST, Mon-Fri,
9:30am - 6pm CST, Sat
TO MAIL IN REPAIRS (US ONLY)
Metro Service Center
Attn: Repairs
10615 Sanden Drive
Dallas, TX 75238
CORPORATE HEADQUARTERS
Relic
901 S. Central Expressway
Richardson, TX 75080