Shipping Policy

Relicbrand.com ships Monday through Friday excluding holidays. All shipping dates are pending credit card verification and in-stock merchandise.

STANDARD SHIPPING COSTS

PRE-TAX TOTAL STANDARD EXPRESS
Under $75 $6.95 $12.95
Over $75 Free $12.95

GIFT CARD SHIPPING COSTS

PRODUCT STANDARD EXPRESS
Gift CardsFree$12.95

SHIPPING TIMES AND AVAILABILITY

STANDARD EXPRESS
Arrives in 3-5 business days Arrives in 2 business days
Standard delivery is available for orders with delivery addresses within the United States and territories, APO/FPO, PO Boxes and Rural Routes. Express delivery is only available for orders with delivery addresses within the United States (excluding PO Boxes and Rural Routes).

We may need to divide your order into two or more shipments. You will receive a separate shipping confirmation email for each shipment we send to you. Your shipping charges will not be affected by the number of shipments we divide your order into.

*
RelicBrand may change shipping rates at any time.
**
The shipping cut-off time is 12pm (CDT).
Orders placed after 12pm (CDT) will be processed the next business day.
***
Shipments to territories and APO/FPO could range from 5 - 35 business days.

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Please note: orders over $500 require a signature upon delivery.

Contact Customer Care

1-888-95R-ELIC
Contact us

Hours: 7am - 10pm CST, Mon-Sat
10:30am - 7pm CST, Sat

Your satisfaction is 100% guaranteed. All items in your order can be returned to Relic 90 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.

TO ORDER BY PHONE

1-888-95R-ELIC
(1.888.957.3542)

TO CONTACT US BY MAIL

Customer Care Department
c/o Relic
901 S. Central Expressway
Richardson, TX 75080

FOR WARRANTY AND REPAIR RELATED INQUIRIES

1-800-842-8621
Hours: 7am - 10pm CST, Mon-Sat,
10:30am - 7pm CST, Sun

TO MAIL IN REPAIRS (US ONLY)

Metro Service Center
Attn: Repairs
10615 Sanden Drive
Dallas, TX 75238

CORPORATE HEADQUARTERS

Relic
901 S. Central Expressway
Richardson, TX 75080