Shipping Policy
Shipping Policy
Relicbrand.com ships Monday through Friday excluding holidays. All shipping dates are pending credit card verification and in-stock merchandise.
STANDARD SHIPPING COSTS
| PRE-TAX TOTAL | STANDARD | EXPRESS |
|---|---|---|
| $0 - $25 | $5.95 | $15.95 |
| $25.01 - $50.00 | $6.95 | $21.95 |
| $50.01 - $75.00 | $8.95 | $25.95 |
| $75.01 - $90.00 | Free | $28.95 |
| $90.01 - $99.99 | Free | $30.95 |
| $100.00 - $120.00 | Free | $30.95 |
| $120.01 - $150.00 | Free | $34.95 |
| $150.01 - $200.00 | Free | $39.95 |
| $200.01 - $300.00 | Free | $49.95 |
| $300.01 + | Free | $59.95 |
GIFT CARD SHIPPING COSTS
| PRODUCT | STANDARD | EXPRESS |
|---|---|---|
| Gift Cards | $5.95 | $15.95 |
SHIPPING TIMES AND AVAILABILITY
| STANDARD | EXPRESS |
|---|---|
| Arrives in 3-5 business days | Arrives in 2 business days |
| Standard delivery is available for orders with delivery addresses within the United States and territories, APO/FPO, PO Boxes and Rural Routes. | Express delivery is only available for orders with delivery addresses within the United States (excluding PO Boxes and Rural Routes). |
We may need to divide your order into two or more shiptments. You will receive a separate shipping confirmation email for each shipment we send to you. Your shipping charges will not be affected by the number of shipments we divide your order into.
* RelicBrand may change shipping rates at any time.
** The shipping cut-off time is 12pm (CDT). Orders placed after 12pm (CDT) will be processed the next business day.
*** Shipments to territories and APO/FPO could range from 5 - 35 business days.
**** Please note: orders over $500 require a signature upon delivery.
Contact Customer Care
1-888-95R-ELIC
Contact us
Hours: 7am - 8pm CST, Mon-Fri
9:30am - 6pm CST, Sat
Your satisfaction is 100% guaranteed. All items in your order can be returned to Relic Brand 90 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition. Detailed return instructions will be included with your order.
TO ORDER BY PHONE
1-888-95R-ELIC
(1.888.957.3542)
TO CONTACT US BY MAIL
Customer Care Department
c/o Relic Brand
901 S. Central Expressway
Richardson, TX 75080
FOR WARRANTY AND REPAIR RELATED INQUIRIES
1-800-842-8621
Hours: 7am - 8pm CST, Mon-Fri,
9:30am - 6pm CST, Sat
TO MAIL IN REPAIRS (US ONLY)
Metro Service Center
Attn: Repairs
10615 Sanden Drive
Dallas, TX 75238
CORPORATE HEADQUARTERS
Relic Brand
901 S. Central Expressway
Richardson, TX 75080
